Privacy policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website.

1. DATA CONTROLLER
The data controller responsible for processing your personal data is:

Name:
Ardit Selmanaj

Address:
Dietenheimer Strasse 15/B  
39031 Bruneck (BZ)  
Italy

Email:
info@crystylin.com

2. PERSONAL DATA WE COLLECT
When you visit the website, we may collect certain information automatically, including:

- Device information (browser type, IP address, time zone)
- Cookies and usage data

When you make a purchase or attempt to make a purchase, we collect:

- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely by third-party providers)

We do not store full payment details.

3. HOW WE USE YOUR PERSONAL DATA
We use your personal data to:

- Process and fulfill orders
- Communicate with you regarding your order
- Provide customer support
- Detect and prevent fraud
- Improve our website and services

4. LEGAL BASIS FOR PROCESSING (GDPR)
We process your personal data based on:

- The performance of a contract (order fulfillment)
- Compliance with legal obligations
- Legitimate business interests
- Your consent, where required

5. SHARING YOUR PERSONAL DATA
We may share your personal data with trusted third parties only when necessary, such as:

- Payment processors
- Shipping and logistics partners
- IT and website service providers

All third parties process your data in accordance with applicable data protection laws.

6. INTERNATIONAL DATA TRANSFERS
Your data may be transferred outside the European Union for order fulfillment and technical processing.

In such cases, appropriate safeguards are applied in accordance with GDPR requirements.

7. DATA RETENTION
We retain your personal data only for as long as necessary to:

- Fulfill orders
- Comply with legal and accounting obligations
- Resolve disputes

8. YOUR RIGHTS
Under the GDPR, you have the right to:

- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time

To exercise your rights, please contact us at:
info@crystylin.com

9. COOKIES
This website uses cookies to ensure proper functionality and improve user experience.

You can manage or disable cookies through your browser settings.

10. CHANGES
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be available on this page.

11. CONTACT
For questions about this Privacy Policy or how your data is handled, contact us at:
info@crystylin.com